Privacy Policy

Effective Date: July 4, 2026
Last Updated: July 4, 2026

Welcome to Pulse ProCard, a product developed and operated by INSTNCT ("Company," "we," "our," or "us").

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information when using Pulse ProCard and any related services.

By accessing or using Pulse ProCard, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide. When you create an account or use Pulse ProCard, we may collect information including:

• Name
• Email address
• Phone number
• Business name
• Business information
• Profile photo
• Company logo
• Service information
• Appointment settings
• Reviews and content you choose to publish
• Any information you voluntarily provide through forms or customer support

Payment Information

Payments are securely processed by Stripe.

Pulse ProCard does not store your complete payment card information on our servers.

Automatically Collected Information

When you use Pulse ProCard, we may automatically collect information such as:

• Device type
• Browser type
• Operating system
• IP address
• Pages visited
• Session activity
• Referral source
• Performance and diagnostic information

This information helps us improve the platform, maintain security, and provide a better user experience.

How We Use Your Information

We use your information to:

• Create and manage your account
• Publish and maintain your Pulse ProCard
• Process subscriptions and payments
• Manage appointments and bookings
• Deliver AI-powered features
• Respond to customer support requests
• Improve the Pulse platform
• Detect fraud and unauthorized activity
• Send important account, billing, and security notifications

If you subscribe to future premium services, including Pulse Platinum, additional information may be used to configure AI assistants, automation workflows, and customer communication features that you choose to enable.

How We Share Information

We do not sell your personal information.

We only share information with trusted third-party service providers that help operate Pulse ProCard, including services for:

• Payment processing
• Cloud hosting
• Authentication
• Secure file storage
• Transactional email delivery
• AI processing
• Analytics
• Optional CRM integrations that you choose to connect

Each provider receives only the information necessary to perform its specific function.

Data Security

We use industry-standard security practices to help protect your information, including:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest where supported
• Secure authentication
• Role-based access controls
• Regular security updates

While no online service can guarantee absolute security, we continuously work to safeguard your information.

Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Maintain your account
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

If you delete your account, we will remove or anonymize your information within a reasonable period unless a longer retention period is required by law.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your account
• Export available account data
• Update your account preferences

Requests may be submitted by contacting our support team.

Cookies

Pulse ProCard uses cookies and similar technologies to:

• Keep you securely signed in
• Remember preferences
• Improve performance
• Analyze platform usage
• Maintain security

You may disable cookies through your browser settings, although certain features of Pulse may not function properly.

Children's Privacy

Pulse ProCard is intended for business owners and professionals.

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Services

Pulse ProCard integrates with trusted third-party providers, including but not limited to:

• Stripe (Payments)
• Supabase (Authentication, Database & Storage)
• Anthropic (AI Services)
• Resend (Transactional Email)
• Optional CRM integrations enabled by the customer

Each provider operates under its own privacy policies and terms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If material changes are made, we will notify users through the application, by email, or by other appropriate means before the changes become effective.

The latest version will always be available on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@pulseprocard.com
Company: INSTNCT